Terms and Conditions for Hire

When you book a hire you agree to the following Terms and Conditions;

Refunds for non-faulty Elle TENS units will not be provided once the Elle TENS unit has been dispatched.

In the event of cancellation the hire fee will be refunded less an administration fee of $10.

The Elle TENS unit remains the property of Bliss Birth at all times except when the TENS unit is purchased in full.

Bliss Birth supplies the customer with an Elle TENS unit on the understanding that it will only be used by the person whose name appears on the booking form and is not transferable between individuals.

It is the responsibility of the Customer to check the contents of the hire package upon receipt and familiarise themselves with the Elle TENS machine and user instructions. The customer must advise Bliss Birth of any problems whatsoever immediately. Bliss Birth accepts no responsibility where the customer fails to do so and renders Bliss Birth unable to take any corrective actions.

The customer will have discussed the use of an Elle TENS machine with the medical practitioner in charge of their obstetric care and will have received the practitioner’s approval.

The Elle TENS unit will only be used according to the instructions provided. Bliss Birth shall not be held responsible or liable for any injury or damage sustained as a result of misusing the Elle TENS unit.

The success of Elle TENS is neither guaranteed nor implied.

The Elle TENS unit will be supplied to the best of our ability in perfect working order and ready for use.

The customer agrees to return the Elle TENS unit to Bliss Birth in the same condition it was received.

Bliss Birth reserves the right to charge the replacement value of lost, stolen or damaged Elle TENS units or part of a unit. The replacement cost may also be charged if the Elle TENS unit or parts of the equipment sent out with the unit are contaminated with bodily fluids. The replacement cost is the retail value of the Elle TENS, less the initial hire fee; $165. Once this payment has been made the Elle TENS will become the property of the customer.

The return of the Elle TENS unit to Bliss Birth is the responsibility of the customer. The Customer is provided with a pre-addressed, pre-paid satchel to return the Elle TENS unit to us. The Customer agrees to follow all instructions regarding the Elle TENS unit’s return.

The hire period is for 8 weeks. The Elle TENS unit will be sent out to arrive on or prior to four weeks before the Customer’s due date. The Elle TENS unit must be returned to Bliss Birth on or by the last day of the hire period (unless otherwise agreed with Bliss Birth).

An extension of the hire period can be accommodated at no extra cost but this must be requested and agreed upon.

If the Customer has failed to return the Elle TENS two weeks after the date the unit was due to be returned, and has failed to contact Bliss Birth to request a free extension of their hire period, the Customer will be charged the aforementioned replacement value and the Elle Tens will become the property of the customer.

All Elle TENS units are tested immediately prior to dispatch. However, the liability of Bliss Birth shall not exceed the hire charge.

Non-use of a hired Elle TENS unit is entirely at the discretion of the Customer and refund is not available.

By hiring an Elle TENS unit from Bliss Birth you agree to release, indemnify and hold harmless Bliss Birth and all associated persons from all liability arising from or relating to the use of the TENS unit and associated equipment either hired or purchased from Bliss Birth.

These terms and conditions are governed by the law of New South Wales, Australia.

Bliss Birth reserves the right to alter Terms and Conditions of hire without prior notice.

The Customer agrees to adhere to the following precautions for use;

Do not use TENS during the first 26 weeks of pregnancy

Do not use TENS on the abdomen at any time during pregnancy or labour.

Do not use TENS if you have a heart pacemaker.

Do not use TENS if you have, or have ever had, a heart rhythm problem.

Do not use TENS if you are suffering from acute feverish conditions.

Do not use TENS if you are suffering from infectious diseases or tumours.

Do not use TENS when driving, cycling or operating machinery.

Do not use TENS if you have, or have had, epilepsy you MUST obtain the full approval of your doctor prior to using the Elle TENS unit.

When using Elle TENS pads should NOT be placed anywhere other than the lower back as pictured in instructions.

Do not immerse the Elle TENS unit in water, dry skin before applying pads.

Very helpful

Smooth ordering and delivery process. The TENS unit was so helpful during my labour. Highly recommend.

Loved the TENS

I loved using the TENS during my labour. Was great in those early stages, as well as when things got more intense and I’d run out of hot water at home. Was also great for in the car on the way to the hospital. Would highly recommend it!
Loved being able to hire it, it arrived on time and loved that you have it 4 weeks after your due date as my bub came at 42+2, so I wasn’t worried about having to get it back the week after due date.

The in-between saviour

I never really thought I’d use this, but got it just incase, Thankgod I did though, so much space between pre- labour to active labour and this got me through to my epidural. So much better than using the gas
Bliss north is a seamless hire with an easy to return package!

Great communication + product

Very easy to order and arrange. Loved the pouch it was delivered in - bonus that I get to keep it. The product itself was easy to set up and use during labour. The return delivery process was the best bit for a tired mummy: Prepaid package included, quick online form and send!

A wonderful investment

I loved using the TENS in my labour. It was all I needed until I hoped into the bath to birth my baby. Bliss birth offer an easy to use service and everything I received looked brand new! x

A must have for early labour

I heard about TENS machine from a friend who recommended one for early labour. When my time came (I'm a FTM) I followed the instructions and popped it on early.

I used this machine from 5am - 1pm and it was truly really helpful. The tingling is a bit weird to start with but you'll be in love with it soon enough.

My pro tip -- get it out and set it up early so when the time comes you just have to stick the pads to you and get started.

Thank you bliss birth x

Love the whole experience!

The rental experience was great, super easy to understand and really designed with a new mum in mind. The tens machine it self saved me during labour, could not have done without it!

Helped me immensely during labour

I had a very long back labour and wore the tens machine for 12 plus hours! It really helped to manage the pain during contractions while I laboured at home. I don’t know what I would have done without it!

Brilliant through labour

I used the tens machine as my main pain relief options through labour. After an induction and mild start to the contractions, it was great to have the machine to focus on and time my contractions... That kept me in control. Once they ramped up, my husband took over and turned up the machine. It allowed me to get through a pretty quick and intense transition with no additional pain relief and happy to say I avoided an epidural, allowing me to be more independent and mobile through both the birth and post. The nurse was shocked when she came back in the room and I was already up and showering. Thanks team, such a great tool for allowing me to achieve my birth goals!!!

The ordering and delivery process was easy and I opted for the 2 month hire to ensure I had it ready to go and not have to stress about getting it back in the post after birth.

Great service, quick shipping, clear instructions & thoughtful packaging.
Highly recommend!!

Fantastic service

I hired a TENS machine for labour and found the service extremely easy to use and prompt. The pack had everything I needed and instructions were clear. Highly recommend!

Excellent TENS machine

Bliss births recommended by the she births course - the process of hiring was straightforward and it arrived less than a week later. Set up straightforward and was amazing throughout early labour. Would highly recommend!

Labour TENS Hire

Tens review

Thanks so much Bliss Birth for the tens machine! I gave birth on the 4th of April 2024 and the tens was such a huge help. I solely used the tens machine for support during this labour and it definitely helped lead me to a beautiful water birth!

For your hands only!

During an intense contraction my husband tried to help by pushing the boost button for me… but he pressed the power button instead, turning the machine off.
The murderous feeling of rage that overcame me at that moment probably best summarises how much the Tens was helping work through the pain. Would certainly recommend it!!

Super easy hire, effective pain relief

I loved that we were given a prepaid parcel to send back the Tens machine. It meant my partner could drop it off at our local post office and I didn’t need to leave the house. I’ve used a TENS machine for both of my two children and it’s really helped to distract from the pain of contractions. Would highly recommend!

Amazing

I absolutely loved using the Bliss Birth TENS machine for my second labour. I didn’t use it for my first and definitely noticed the difference. This time around I was able to labour at home for much longer, before birthing within two hours of arrival at hospital without pain relief/intervention. The contraction timing function made it so easy to keep track and communicate with my midwife. Cannot recommend it enough!

Labour TENS Machine

Labour TENS Hire

Must have for labour

This is the second time I’ve hired a TENS from bliss birth for labour. This one saw me through an induced labour with no epidural and is a must have item. The hiring process is super straightforward and stress free. 100% recommend.

A great helping hand

The TENS machine I hired from Bliss Birth helped me get through early labour pain at home and at the hospital prior to pain relief being administered. It provided a good distraction during contractions & also helped when I had back pain a week or so before going into labour. The delivery of the TENS was quick, so I received it in time even though I ordered late (on a friends recommendation). The returns process was easy too.

Couldn’t recommend enough! 💫

I always hoped for a natural birth but understood my baby would choose the way they wanted to enter the world. The TENS machine made this possible for me!
The process for hire was seamless and arrived on time with two option on length of hire. Thank you for helping me get through my dream labour!

Unmedicated second birth using the Bliss Birth Tens Machine

Firstly the hire process was super easy and arrived well within time. I started using the Tens as soon as I felt my first contractions. While it didn’t take the pain away it definitely distracted me from it. I was able to breathe through my contractions for the whole labour before taking it off and birthing my baby into the water. I achieved the intervention free, unmedicated birth of my dreams. Felt so empowering. Thank you!

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Terms and Conditions for Hire