Details about Shipping
Help! I need my parcel ASAP
The good news is we dispatch Mon-Fri, and offer same day dispatch most days on orders placed before 1pm. That's why we're famous for having TENS machines in mama's hot little hands within 24 hours of ordering. However unfortunately, we can't guarantee this for every customer. Make sure to select express post at checkout.
How long will shipping take?
If you selected Express Post, expect your parcel in 1- 3 business days, if you selected Parcel Post, you can expect delivery in 3- 6 business days.
This however is not guaranteed, if Australia Post is experiencing delays your parcel may be delayed and refunds are not available in this instance.
How much does shipping cost?
You can select your shipping rate at checkout. Parcel post is a flat rate of $9.95, and Express post is a flat rate of $14.95.
If your order value is $99 or more, standard shipping (Parcel Post) is free!
I am not due for a few months, when will my parcel arrive?
We'll schedule your TENS hire to arrive approximately 4 weeks before your due date. If you've ordered multiple products, we will most likely send your other items straight away and your Labour Tens Hire 4 weeks before your due date. If your other item is for postnatal use, we will send it along with your Labour Tens Hire.
Can I pick up my order?As a family owned and run business we don't have the capacity to offer local pick up at this time, but we are hoping to offer this service in major cities across Australia in the near future!