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How does hire work? And other FAQs

Our Labour TENS Hire service has 3 steps:

1) Booking
When you book your Elle Tens Plus Labour Tens Hire online, you will be asked to choose your hire duration and select the start date. 
Our 8 week hire is recommended for peace of mind to cover you through the most common weeks you could go into labour, plus a little extra to get it back to us in time. We recommend selecting a date to begin the hire period roughly a month before your baby's due date. We'll send the TENS to arrive on or as close as possible to the date you selected to begin your hire period, then you can pop it back in the prepaid return post satchel when it is due back 8 weeks later.

The 4 week hire option is available for those who are due soon. For those who select the 4 week hire option ahead of time, we recommend selecting a hire period start date at least 2 - 3 weeks before your baby's due date and we will schedule the machine to arrive on or as close as possible to that date.

2) Your Hire Period
Unlike other companies, we ship your hire our in advance for it to arrive on or as close to your hire date as possible. When your TENS arrives, familiarise yourself with the unit and it's accessories. We recommend having a trial run after 37 weeks gestation to make sure you are ready when you go into labour.
If you have any problems or questions, please contact us via info@blissbirth.com.au

3) Returning
We will send you a friendly email reminder when your Elle Tens Plus is due back. When it is time to return the TENS, place the TENS and accessories into the pre-addressed Australia Post envelope and drop it at an Australia Post facility. We will confirm via email when we have received it.

 

FREQUENTLY ASKED QUESTIONS:

When during my labour do I use it?

Midwives recommend using the TENS as soon as contractions become regular. This is likely to be before the contractions are really painful, but don't hold on to the tens for later when you are feeling uncomfortable! It will work better if you begin to use it earlier rather than later, giving those pain-fighting endorphins time to build with the strength of your contractions. 

I am due really soon, do you have machines available and how long will it take to get to me?

The calendar on the booking page will display the current availability of hires and is based on the earliest possible date we could realistically get a hire to you. Usually we try and send machines a little earlier to arrive before the start date of the booking, but we are sometimes impacted by situations beyond our control such as nationwide stock shortages or delivery disruptions with Australia Post. For estimated dispatch and shipping times you can contact us at info@blissbirth.com.au 

It looks like I will go overdue, can I extend my hire?

Absolutely, we are happy to extend the hire period by 2 weeks or 4 weeks and you can do that through our Labour Hire Extension. Just add to cart and purchase and we will automatically extend your hire period from the day it ends, not the day you purchase so if need me you can sort it out ahead of time.

I have lost my return post parcel, what do I do? 

Unfortunately the return post parcel provided with the Labour TENS Hire once lost is non-refundable, so you will need to purchase a new one at Australia Post (or you are welcome to wrap it yourself) and pay for postage. Please post to;

Bliss Birth
PO Box 96 
Unanderra NSW 2526 

It is important that you put your name and address details on the back of the parcel otherwise we won't know who has returned their machine. 

Can I use the tens machine with water?

You cannot use the tens machine in the bath or shower as the machine uses electrical pulses to stimulate your nervous system. However the tens can be used safely with any other pain relief method or medication. If you would like to use water as a part of your birth plan, we recommend using the TENS during early labour and progressing to water later, especially if you want to have a water birth.

Will my electrode pads stay sticky?

The electrode pads provided are designed to be re-usable, meaning you can take them off and then reapply them. Just be sure to pop them back onto the film they arrived attached to when you are not wearing them. Residual oil or moisture on your skin will start to erode the stickiness of your pads, so if you are in and out of the shower several times, or sweating, make sure to dry your back completely before reapplying.

You can 'revive' the stickiness of your pads by brushing over with a damp fabric cloth. Additional electrode pads are also available for purchase.

If I don't use my TENS, can I have a refund? 

We understand that babies and birth are always unpredictable! If your TENS hasn't been sent out yet, you can let us know to cancel your order and receive a full refund. However, since the Labour TENS Hire is a service, if there is no issue with a faulty machine or delay in postage if you choose not to use the machine or are unable to use it, we have provided the service and therefore cannot provide refunds. 

For more info please get in touch via info@blissbirth.com.au

How can I cancel my order?

If your TENS has not been dispatched yet, you are free to cancel your order. Just let us know via info@blissbirth.com.au so we can process your refund. 

Based on 1751 reviews
94%
(1652)
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(12)
Easy to use and good customer service

The Tens machine was incredible during labour, and it came with everything ready to go in a bag with easy return and option to extend hire should I need.

B
Labour TENS Hire
Bonnie Arbuckle
It got me through

When I went into hospital I dilated relatively quickly, my midwife popped the TENS on and it was honestly the best distraction.

C
Labour TENS Hire
Chau Buckley
It took me to the end… without epi.

I almost didn’t get a tens this time around, as didn’t really find it useful with my first pregnancy. But I was reminded that every pregnancy and labour is different… so it was a last minute just in case hire and the delivery turn around time gave me a peace of mind, it arrived within a couple of days and thank goodness! It was a lifesaver this time around, taking me all the way to the end and I birthed my baby without any drugs! 100% would recommend. Easy, no fuss hire that gave me a positive and empowering experience.

A
Labour TENS Hire
Abby Brownlee
If you take anything into your birth TAKE A TENS!

THANK YOU for making a TENS machine so accessible and easy to hire for labour.
I just had my first baby and labour was a dream! With nothing but a birth comb and my TENS machine it really got me through! I didn’t even use the water as I thought I would because I didn’t want to part with the TENS! It truly became a part of me and I would have been lost without it!
I got to bring my first baby into the world in 7 hours with my two birth partners my husband & my TENS!

THANK YOU!

S
Labour TENS Hire
Sally Middleton
Very helpful for labour

This was my first time trying a TENS machine and I found it really helpful. I was able to have an unmedicated birth and I used it from around 3cm dilated until I started pushing (I then got into a birth pool). Most of my pain in labour was at the front, so the TENS did not take the pain away completely it helped to dull the pain and distract my mind. With the TENS I was also able to move around a lot and be less tense during each contraction, so I was able to walk and sway and stay upright.

Couldn’t take it off

I started using the tens machine when my contractions first started to become regular. It provided a good distraction from the discomfort. I continued using it in active labour with the gas and managed several hours more of contractions. The service from Bliss Birth is incredible, from the package you initially receive, the easy to follow instructions and the kindly worded reminders to return the machine after and super easy return package. Fabulous.

E
Labour TENS Hire
Emma Knigge

Super easy and convenient from purchasing to returning. So glad I had it as it was useful in my early stages of labour! Highly recommend!

C
Labour TENS Hire
Caitlyn Poerio
Highly recommend

The labour TENS machine helped me stay at home for as long as possible. Got to the hospital at 7cm dilated and managed to have a water birth.

A
Labour TENS Hire
Ashlee Camilleri
Wouldn’t have got through labour without it!

The tens machine is an absolute must through labour!! I had a posterior labour and this helped so much.

The eases of ordering it through bliss birth was seamless. Came with a return satchel and all!

Highly recommend.

C
Labour TENS Hire
Chiara Chapple
Great Process

Process to hire and return was easy! Unfortunately I didn’t need to use as I ended up having an emergency caesarean.

M
Labour TENS Hire
Madison Healey
Increfibly Process

Although I wasn’t able to use our hired TENS machine as bubba was a big gal and we chose to go through a planned Cesarean for our first birth to avoid birth trauma, the whole Bliss Birth process was a dream.
From the convenience of hiring, to the quick delivery and easy to understand instruction, all with an easy return process made wanting to be a return customer a no brainer! I look forward to hiring from
Bliss Birth again for future pregnancies.

Easy to use and helpful in labour

It was super helpful in labour and the process to receive and send it back was so easy.

Awesome

It was a seamless experience hiring then tens machine and then sending it back when needed. I also found the machine itself super helpful in labour. Highly recommend the whole experience.

Worked a treat for baby #2

Second time I have used your TENS and it worked for me even better than last time. Helped me through my first truly physiological birth and was also very helpful to birth the placenta! Service was great also.

H
Labour TENS Hire
Hayley Opie
Couldn’t have laboured without!

2nd time around using the the TENS, I experienced a quick labour with no medical interventions, highly recommend!!!!

R
Labour TENS Hire
Rachel Brown
TENS hire

The TENS machine was amazing in the early stages of my labour. It helped me focus and calm down with each contraction and made the pain feel at ease. The feeling of the tens machine definitely helped me feel more calm with each contraction increasing in pain. Would 100% recommend!!

Absolute life saver

Being able to rent a tens machine at lower cost was really helpful. I live in remote Australia and did not have access to one without buying one myself which I didn’t want to do as this may be my last birth. I didn’t have a tens machine for my first birth and really wanted to try this for pain management to avoid having an epidural, as in my previous labour the epidural failed. The tens machine worked wonders for me and got me through my second labour with gas for pain relief as well. It comes in a lovely bag you get to keep and you post it back after your birth. Very convenient and ships Australia wide perfect for women in rural and remote areas who may lack resources. Thank you :)

J
Labour TENS Hire
Jodie Abbott
Amazing

Not only was the tens machine a game changer in what was my fourth labour, but hiring it from Bliss Birth was so easy. Cannot recommend highly enough, this little machine got me through 90% of my labour without much fuss.

A
Labour TENS Hire
Angelica Kmeid
Great TENS machine

Super easy to set up and so convenient that they send you everything you need and super easy to send back. Highly recommend

E
Labour TENS Hire
Erika Szantova

Labour TENS Hire

Loved it!!!

I didn't use a TENS for my first birth but after using it for my second birth I would recommend the TENS to anyone about to embark on their labour experience.

I used the TENS in early stages of labour and half way through active labour where I Unfortunately had to remove it due to baby needing a clip for monitoring and it Unfortunately interferes with this monitoring. But once the TENS was off I definitely needed pain relief to get through contractions. I wished I could have kept the TENS on because it was amazing.

Highly recommended Bliss Birth for hire too. Delivery was prompt and arrived well before the date I put for hire and the return process was easy with the prepaid postage bag and the reminders to ensure it was returned on time.

Absolutely amazing

Fantastic service! The Tens was amazing and helped me have a drug free birth! Would recommend your service to anyone having a baby!

P
Labour TENS Hire
Phoebe Mooney
Tens machine

The tens machine was helpful to me for the start and middle of my labour, it was useful to manage the pain and distract me from contractions.

C
Labour TENS Hire
Christine Cooke
Definitely a must have.

Such a great service! Thank you so much.
This helped me get to 6cms before tapping out and needing an Epidural due to exhaustion. I believe if I wasn’t so tired and worn out I could’ve used this all the way to 10cms.
Even if you are thinking about trying this for labour, just get it. Even if it gets you halfway 🫶🏻

Tens a Lifesaver

Second time using the tens machine. Had an absolute dream of a labour and birth. I couldn’t have had the experience I did without the tens machine. An Unmedicated, natural birth as a result. It really makes the labour more bearable. Thank you

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