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How does hire work? And other FAQs

Our Labour TENS Hire service has 3 steps:

1) Booking
When you book your Elle Tens Plus Labour Tens Hire online, you will be asked to choose your hire duration and select the start date. 
Our 8 week hire is recommended for peace of mind to cover you through the most common weeks you could go into labour, plus a little extra to get it back to us in time. We recommend selecting a date to begin the hire period roughly a month before your baby's due date. We'll send the TENS to arrive on or as close as possible to the date you selected to begin your hire period, then you can pop it back in the prepaid return post satchel when it is due back 8 weeks later.

The 4 week hire option is available for those who are due soon. For those who select the 4 week hire option ahead of time, we recommend selecting a hire period start date at least 2 - 3 weeks before your baby's due date and we will schedule the machine to arrive on or as close as possible to that date.

2) Your Hire Period
Unlike other companies, we ship your hire our in advance for it to arrive on or as close to your hire date as possible. When your TENS arrives, familiarise yourself with the unit and it's accessories. We recommend having a trial run after 37 weeks gestation to make sure you are ready when you go into labour.
If you have any problems or questions, please contact us via info@blissbirth.com.au

3) Returning
We will send you a friendly email reminder when your Elle Tens Plus is due back. When it is time to return the TENS, place the TENS and accessories into the pre-addressed Australia Post envelope and drop it at an Australia Post facility. We will confirm via email when we have received it.

 

FREQUENTLY ASKED QUESTIONS:

When during my labour do I use it?

Midwives recommend using the TENS as soon as contractions become regular. This is likely to be before the contractions are really painful, but don't hold on to the tens for later when you are feeling uncomfortable! It will work better if you begin to use it earlier rather than later, giving those pain-fighting endorphins time to build with the strength of your contractions. 

I am due really soon, do you have machines available and how long will it take to get to me?

The calendar on the booking page will display the current availability of hires and is based on the earliest possible date we could realistically get a hire to you. Usually we try and send machines a little earlier to arrive before the start date of the booking, but we are sometimes impacted by situations beyond our control such as nationwide stock shortages or delivery disruptions with Australia Post. For estimated dispatch and shipping times you can contact us at info@blissbirth.com.au 

It looks like I will go overdue, can I extend my hire?

Absolutely, we are happy to extend the hire period by 2 weeks or 4 weeks and you can do that through our Labour Hire Extension. Just add to cart and purchase and we will automatically extend your hire period from the day it ends, not the day you purchase so if need me you can sort it out ahead of time.

I have lost my return post parcel, what do I do? 

Unfortunately the return post parcel provided with the Labour TENS Hire once lost is non-refundable, so you will need to purchase a new one at Australia Post (or you are welcome to wrap it yourself) and pay for postage. Please post to;

Bliss Birth
PO Box 96 
Unanderra NSW 2526 

It is important that you put your name and address details on the back of the parcel otherwise we won't know who has returned their machine. 

Can I use the tens machine with water?

You cannot use the tens machine in the bath or shower as the machine uses electrical pulses to stimulate your nervous system. However the tens can be used safely with any other pain relief method or medication. If you would like to use water as a part of your birth plan, we recommend using the TENS during early labour and progressing to water later, especially if you want to have a water birth.

Will my electrode pads stay sticky?

The electrode pads provided are designed to be re-usable, meaning you can take them off and then reapply them. Just be sure to pop them back onto the film they arrived attached to when you are not wearing them. Residual oil or moisture on your skin will start to erode the stickiness of your pads, so if you are in and out of the shower several times, or sweating, make sure to dry your back completely before reapplying.

You can 'revive' the stickiness of your pads by brushing over with a damp fabric cloth. Additional electrode pads are also available for purchase.

If I don't use my TENS, can I have a refund? 

We understand that babies and birth are always unpredictable! If your TENS hasn't been sent out yet, you can let us know to cancel your order and receive a full refund. However, since the Labour TENS Hire is a service, if there is no issue with a faulty machine or delay in postage if you choose not to use the machine or are unable to use it, we have provided the service and therefore cannot provide refunds. 

For more info please get in touch via info@blissbirth.com.au

How can I cancel my order?

If your TENS has not been dispatched yet, you are free to cancel your order. Just let us know via info@blissbirth.com.au so we can process your refund. 

Based on 1353 reviews
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Labour TENS Hire
Lucinda Barros
Did the job!

I laboured for about 4 hours at home with just the TENS. The contractions weren't unbearable thanks to the TENS but we're super close together so we decided to leave home. When I arrived at the hospital I was 6cms! I didn't have a completely unmedicated birth but that wasn't my goal.This allowed me to stay home much longer as hospitals make me a bit anxious. Baby arrived 3 hours after our arrival and I was out of hospital the next day so overall I would 100 per cent recommend the TENS, especially if you suffer from anxiety as it allows you control in what can be a very unpredictable experience

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Labour TENS Hire
Jess Sofatzis
Incredible!

Thank you for this machine! This helped me labour at home for 10hrs before arriving at the hospital, where I had the baby within half an hour of arriving! Even the midwives were impressed for a first-time mum - and this wasn’t even with the machine on full! Would highly recommend.

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Labour TENS Hire
Lauren Swaby
Thank you!

Your tens machine helped me have a pain free birth & I have never felt so empowered and proud of my
Body. Thank you!!

Great service and incredible device

Thank you so much for the quick and easy service. I hired my tens earlier than last birth as this was my second child. I extended the use as I didn’t go until 41 weeks again. It was used for a good 24 hours and really helped me with my first drug free birth.

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Labour TENS Hire
Chloe Arjona
Highly recommend

I highly recommend the use of a TENS machine during labour. The boost function was amazing when I was having contractions and really took the edge off. This meant I didn't need to use any other pain relief and could stay at home for as long as possible before going to hospital.

The hire process was super easy and delivery was on time. Very easy to return the TENS machine with the included postage bag.

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Labour TENS Hire
Kylie O’Shea

Labour TENS Hire

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Labour TENS Hire
Miriam Scarborough
Recommend!

Super happy with my hiring experience and the tens machine itself is great. I love that it came with batteries so you don’t have to worry about that.
Thanks so much will be using it next time!

loved it

I was able to use the TENS as a Key part of my VBAC (Vaginal Birth After C-section) toolkit. My 4.74kg baby (10pound 4 ounce) boy was born after 14hour labour with only TENS, hot water, gas and air and music for distraction/pain relief. do try it before the labour to see if you like it!

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Labour TENS Hire
Stephanie Marshall
Absolutely A Must Have

I was told to hire a tens machine for labour and had never used one before so my thoughts initially were I won't use it but was I wrong! This machine helped me immensely during the early and first stages of labour and I wouldn't of been able to do it without it. I am so glad I hired it, the process was so easy and I would highly recommend this to anyone. Thank you Bliss Birth

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Labour TENS Hire
Elissa Ashcroft

Labour TENS Hire

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Labour TENS Hire
Brooke Fatchen
Best Birth Experience

Highly recommend hiring a tens machine. Takes away the pain, such a nice pain breaker if you are wanting a natural birth. Best birth experience I have ever had out of my three babies.

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Labour TENS Hire
Sammi Colley
Life saver!!

I attempted a natural birth without pain medication and the tens machine was my absolute god send! It really helped take the edge off of each contraction but also gave my mind something else to focus on. Loved it, and the order/delivery was super quick and straightforward

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Labour TENS Hire
Caity Knight
Literally a life saver!

With my second pregnancy, i didn't realise that my contractions were contractions as while painful, were rather far apart. Active labour then increased so suddenly that I didn't have time to get the epidural I so desperately wanted and bub was born within 20 minutes. Birthing without any pain relief was absolutely not part of my birth plan and I'm so incredibly grateful to have had the tens! Well worth it!

Game Changer!

I was recommended the bliss birth tens machine for the birth of my second child by my midwife. Absolutely amazing! It got me through my entire labour, from the first nigly contractions to the full on intense ones. And the booster is sooo good!! I highly recommend every expecting mum to give it a try. Best decision I made. Thank you Bliss Birth ❤️❤️

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Birth Comb
Bridgette

Bliss birth are the best. Hiring their tens machine made a huge difference in the birth and I had the birth I wanted.

Great product and service

I found the TENS machine super helpful with pain relief throughout my balloon induction process and early labour. The hire process was super simple and convenient. I would hire one again if I have future pregnancies!!

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Labour TENS Hire
Ashlee KINSELLA
Amazing Customer Service

Feeling that I would be going into labour, and not yet having received my package because of the long weekend, I contacted the business who promptly organised a pick up for that very day! I cannot recommend them enough and thank them for their understanding, kindness and prompt follow up for me!

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Labour TENS Hire
Tayla McConnell
The best investment you can make!

I would not have gotten through my labour without my tens machine! I cannot recommend it enough! After a rough, intervention filled first birthing experience I knew something had to change when I fell pregnant for the second time. With the help of the trusty tens machine I was able to stay home right up until a few hours before my baby girl arrived earthside, all the while never taking the tens machine off. Thankyou Bliss Birth!!

Life Saver!

I highly recommend getting a TENS machine, it definately helped once the contractions started and got more intense, especially the wonderful BOOST button!
Bliss Birth is easy to use and they send it out within the dates you specify, easy process all in all.

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Labour TENS Hire
Marcelle Sayer
Labor game changer

Wow! I was recommended the TENS from Bliss Birth from a friend after the birth of her second child and before I was to deliver my second.
I’m so thankful that she did recommended the product and company. It could not have been an easier process to receive and return the TENS along with the easy to follow instructions.

The Tens unit itself was incredible and really took the edge off the contractions during the final stage. I loved the BOOST button!
Would recommend to anyone wanting a more comfortable and blissful birth.

Perfect early labour companion

This was my second labour and I used the tens for days during my last labour. I did the same this time round. The hire process from bliss birth is seamless and the product is the best there is.

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Labour TENS Hire
Ang Anderson

Don’t even think about going into labour without having these bad girls stuck to your body! SUCH an incredible idea for a pain diversion/distraction!
There were a few- and only a few, contractions where I had to pull them off- in the bath and while the midwives were running some tests.. and wow.. the difference was astonishing! I couldn’t stick those things back to my body fast enough!!

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Labour TENS Hire
Kristen Mcmillan
Loved it!

Such a powerful tool which allowed me to have an unmedicated birth with no interventions! Thank you!

Amazing product

I am glad I had bliss birth during my pregnancy. Highly recommended, very easy to use and works perfectly.
Product came with all the information including return packaging. Thank you for your amazing product and services.

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Labour TENS Hire
Jessica McIntyre
Game changer

Loved everything about Labour Tens hire! was so much easier to have the device delivered and returning the item was super simple. I didn't used a tens machine for my first labour and having it for my second was a game changer.

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