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How does hire work? And other FAQs

Our Labour TENS Hire service has 3 steps:

1) Booking
When you book your Elle Tens Plus Labour Tens Hire online, you will be asked to choose your hire duration and select the start date. 
Our 8 week hire is recommended for peace of mind to cover you through the most common weeks you could go into labour, plus a little extra to get it back to us in time. We recommend selecting a date to begin the hire period roughly a month before your baby's due date. We'll send the TENS to arrive on or as close as possible to the date you selected to begin your hire period, then you can pop it back in the prepaid return post satchel when it is due back 8 weeks later.

The 4 week hire option is available for those who are due soon. For those who select the 4 week hire option ahead of time, we recommend selecting a hire period start date at least 2 - 3 weeks before your baby's due date and we will schedule the machine to arrive on or as close as possible to that date.

2) Your Hire Period
Unlike other companies, we ship your hire our in advance for it to arrive on or as close to your hire date as possible. When your TENS arrives, familiarise yourself with the unit and it's accessories. We recommend having a trial run after 37 weeks gestation to make sure you are ready when you go into labour.
If you have any problems or questions, please contact us via info@blissbirth.com.au

3) Returning
We will send you a friendly email reminder when your Elle Tens Plus is due back. When it is time to return the TENS, place the TENS and accessories into the pre-addressed Australia Post envelope and drop it at an Australia Post facility. We will confirm via email when we have received it.

 

FREQUENTLY ASKED QUESTIONS:

When during my labour do I use it?

Midwives recommend using the TENS as soon as contractions become regular. This is likely to be before the contractions are really painful, but don't hold on to the tens for later when you are feeling uncomfortable! It will work better if you begin to use it earlier rather than later, giving those pain-fighting endorphins time to build with the strength of your contractions. 

I am due really soon, do you have machines available and how long will it take to get to me?

The calendar on the booking page will display the current availability of hires and is based on the earliest possible date we could realistically get a hire to you. Usually we try and send machines a little earlier to arrive before the start date of the booking, but we are sometimes impacted by situations beyond our control such as nationwide stock shortages or delivery disruptions with Australia Post. For estimated dispatch and shipping times you can contact us at info@blissbirth.com.au 

It looks like I will go overdue, can I extend my hire?

Absolutely, we are happy to extend the hire period by 2 weeks or 4 weeks and you can do that through our Labour Hire Extension. Just add to cart and purchase and we will automatically extend your hire period from the day it ends, not the day you purchase so if need me you can sort it out ahead of time.

I have lost my return post parcel, what do I do? 

Unfortunately the return post parcel provided with the Labour TENS Hire once lost is non-refundable, so you will need to purchase a new one at Australia Post (or you are welcome to wrap it yourself) and pay for postage. Please post to;

Bliss Birth
PO Box 96 
Unanderra NSW 2526 

It is important that you put your name and address details on the back of the parcel otherwise we won't know who has returned their machine. 

Can I use the tens machine with water?

You cannot use the tens machine in the bath or shower as the machine uses electrical pulses to stimulate your nervous system. However the tens can be used safely with any other pain relief method or medication. If you would like to use water as a part of your birth plan, we recommend using the TENS during early labour and progressing to water later, especially if you want to have a water birth.

Will my electrode pads stay sticky?

The electrode pads provided are designed to be re-usable, meaning you can take them off and then reapply them. Just be sure to pop them back onto the film they arrived attached to when you are not wearing them. Residual oil or moisture on your skin will start to erode the stickiness of your pads, so if you are in and out of the shower several times, or sweating, make sure to dry your back completely before reapplying.

You can 'revive' the stickiness of your pads by brushing over with a damp fabric cloth. Additional electrode pads are also available for purchase.

If I don't use my TENS, can I have a refund? 

We understand that babies and birth are always unpredictable! If your TENS hasn't been sent out yet, you can let us know to cancel your order and receive a full refund. However, since the Labour TENS Hire is a service, if there is no issue with a faulty machine or delay in postage if you choose not to use the machine or are unable to use it, we have provided the service and therefore cannot provide refunds. 

For more info please get in touch via info@blissbirth.com.au

How can I cancel my order?

If your TENS has not been dispatched yet, you are free to cancel your order. Just let us know via info@blissbirth.com.au so we can process your refund. 

Based on 1728 reviews
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Labour TENS Hire
Phoebe Mooney
Tens machine

The tens machine was helpful to me for the start and middle of my labour, it was useful to manage the pain and distract me from contractions.

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Labour TENS Hire
Christine Cooke
Definitely a must have.

Such a great service! Thank you so much.
This helped me get to 6cms before tapping out and needing an Epidural due to exhaustion. I believe if I wasn’t so tired and worn out I could’ve used this all the way to 10cms.
Even if you are thinking about trying this for labour, just get it. Even if it gets you halfway 🫶🏻

Tens a Lifesaver

Second time using the tens machine. Had an absolute dream of a labour and birth. I couldn’t have had the experience I did without the tens machine. An Unmedicated, natural birth as a result. It really makes the labour more bearable. Thank you

A
Labour TENS Hire
Amanda Shephard
Couldn’t do it without

Second time using the tens machine and second unmedicated natural birth so I could not recommend enough!!!

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Labour TENS Hire
Nicole Nguyen
I don’t know how I would have gotten through labour without it!

I absolutely loved the tens machine! I don’t know how I would have gotten through the contractions especially past the 5 cm mark. Did the birth completely unmedicated just with the tens machine and the birthing pool towards the end. Delivery of the tens machine was fast and reliable. Return still pending but can imagine it will go smoothly

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Labour TENS Hire
Coral Doyle
Great service

Really easy and quick service to get the machine. Definitely helped with labour and so happy I hired it. Super easy return as well- a bonus when you’re in those early newborn trenches.

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Labour TENS Hire
Abby Misirlis

Labour TENS Hire

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Labour TENS Hire
Rachel Reardon
Tens machine hire

With ease of ordering on the internet, prepaid return parcel and prompt response to communication, bliss birth was amazing to deal with. Would recommend!

This worked so well!!

Managed to labour at home 13hrs+ and into the hospital with just the tens for over 19hrs total. Highly effective and would recommend to anyone about to have a baby.
The bliss birth process of ordering etc. was seemless and uncomplicated too

Very Helpful!

I was skeptical about how much a TENS machine will work but hired one anyway. Can confirm, it was very helpful. Whilst it does not take away the pain (Back labour) it was a great tool to reduce/focus on something else during contractions. Absolutely get it on as early as possible. Hire process was easy and return process is even easier!

Best money spent!

The TENS machine was amazing during my labour! Was easy to use and set up. It really helped me through my whole labour till almost the end. I would highly recommend to anyone thinking about getting one, it is well worth it.

K
Labour TENS Hire
Katelyn Booth
Absolute lifesaver

My student midwife recommended a tens machine and I’m so glad I had one for my labour. I used it right up until giving birth - about 12 hours. Very easy and intuitive to use. I’d highly recommend this. And bliss birth made the process so easy and smooth. Very quick delivery, clear instructions on how to use the machine and prepaid return postage. Well done bliss birth!

Great flexibility

The process was seamless and the product did what I expected it to. Didn't know how long the tens machine would help with the pain but it did a good 24hrs before we got to hospital and the gas and air took over. The ability to extend when the little one hadn't arrived until over a week after her due date was very reassuring too!

Loved it

Would 10/10 recommend!

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Labour TENS Hire
Amy Pearce

Labour TENS Hire

Highly recommend

Great price for the length of hire time. Arrived quickly. I used the TENS machine through my labour and believed it really helped me get through.

Bliss Birth is Amazing

Bliss Birth made everything so easy from hiring to returning my TENS. The TENS itself was incredible - I used it for about two and a half hours when I was experiencing hip and back pain in active labour at home as my main form of pain relief and it definitely enabled me to labour at home for longer. I was still wearing it when I arrived at the birth centre and only took it off just before I was entering the bath for a beautiful water birth. Thank you so much Bliss Birth!

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Labour TENS Hire
Jodie Tomlinson
Couldn’t have gotten through labor without it!

Honestly, I don’t know the magic behind the TENS machine, but it’s just that magic. I was able to have an unmedicated birth hands down due to my bliss birth tens machine. The boost function was an absolute must, and with each surge allowed me to focus back on my breath! Highly recommend!

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Labour TENS Hire
Hannah Clifton
LOVED IT!

Absolutely loved the tens machine. Was so helpful during my labour with my daughter who was posterior and didn’t turn until birth! The tens and intense back massage was so helpful and I would definitely suggest it to all my friends. Used the tens from early labour right up until I got in the bath. Thank you for an amazing hire service and the ease of returns makes it so great when having a newborn

Amazing resource

I used the bliss birth tens machine for almost my entire labour, it was amazing at providing some distraction and relief when I needed it. The hire and return of the machine is very simple, everything comes packaged ready to go! Would highly recommend

Amazing! The whole process was so easy and the product and parts were great quality. I found using the TENS machine super helpful during labour. I used it before I went to hospital and kept it on at hospital until I eventually got my epidural. The battery lasted 10 hours using the boost button too. I would definitely recommend it anyone!

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Labour TENS Hire
Rachel Yacoub
Second time mum, second time with bliss birth tens. You’ve got this mama!

It provided me an effective, non-invasive way to manage pain, it’s easy to use, and offers a level of control and comfort that was great during early labour. Loveee that I packed it in the return shipping bag and threw it at the nearest family member and all they had to do was find a post box, epic! While it may not be a miracle solution for everyone, it is a great tool for those looking to have a more natural birth experience and I wouldn’t want to do it without one!

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Labour TENS Hire
Lydia Sanders
Elle Tens Machine

So convenient and so easy to hire the Elle Tens machine. Also loved that it came with everything I needed to post it back! Will definitely be recommending Bliss Birth to other expecting mums :)

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Labour TENS Hire
Amy Draper
Highly recommend - had one birth with and without

I loved the TENS machine in my second labour. I felt like I had something I was in more control of, and it helped me to feel empowered, time and push through contractions.
Super easy to order, use and return. The midwife at my hospital put this on me because hubby was a bit nervous, and knew exactly what to do and showed me how to use it, but instructions were very straightforward.

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Labour TENS Hire
Amelia Dean
Best natural pain relief!

A friend recommend this specific tens machine through Bliss Birth after she used it.
This was my first baby and I had so much anxiety around the labour and birth. After hiring the tens machine and using it for majority of my labour, I cannot recommend it enough! I wanted a natural labour as much as possible and this was able to provide me with that. Loved that I could increase the settings as contractions intensified and also simply hit the boost button! I honestly didn’t want to take it off! Thank you so much, Ariel! x

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