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How does hire work? And other FAQs

Our Labour TENS Hire service has 3 steps:

1) Booking
When you book your Elle Tens Plus Labour Tens Hire online, you will be asked to choose your hire duration and select the start date. 
Our 8 week hire is recommended for peace of mind to cover you through the most common weeks you could go into labour, plus a little extra to get it back to us in time. We recommend selecting a date to begin the hire period roughly a month before your baby's due date. We'll send the TENS to arrive on or as close as possible to the date you selected to begin your hire period, then you can pop it back in the prepaid return post satchel when it is due back 8 weeks later.

The 4 week hire option is available for those who are due soon. For those who select the 4 week hire option ahead of time, we recommend selecting a hire period start date at least 2 - 3 weeks before your baby's due date and we will schedule the machine to arrive on or as close as possible to that date.

2) Your Hire Period
Unlike other companies, we ship your hire our in advance for it to arrive on or as close to your hire date as possible. When your TENS arrives, familiarise yourself with the unit and it's accessories. We recommend having a trial run after 37 weeks gestation to make sure you are ready when you go into labour.
If you have any problems or questions, please contact us via info@blissbirth.com.au

3) Returning
We will send you a friendly email reminder when your Elle Tens Plus is due back. When it is time to return the TENS, place the TENS and accessories into the pre-addressed Australia Post envelope and drop it at an Australia Post facility. We will confirm via email when we have received it.

 

FREQUENTLY ASKED QUESTIONS:

When during my labour do I use it?

Midwives recommend using the TENS as soon as contractions become regular. This is likely to be before the contractions are really painful, but don't hold on to the tens for later when you are feeling uncomfortable! It will work better if you begin to use it earlier rather than later, giving those pain-fighting endorphins time to build with the strength of your contractions. 

I am due really soon, do you have machines available and how long will it take to get to me?

The calendar on the booking page will display the current availability of hires and is based on the earliest possible date we could realistically get a hire to you. Usually we try and send machines a little earlier to arrive before the start date of the booking, but we are sometimes impacted by situations beyond our control such as nationwide stock shortages or delivery disruptions with Australia Post. For estimated dispatch and shipping times you can contact us at info@blissbirth.com.au 

It looks like I will go overdue, can I extend my hire?

Absolutely, we are happy to extend the hire period by 2 weeks or 4 weeks and you can do that through our Labour Hire Extension. Just add to cart and purchase and we will automatically extend your hire period from the day it ends, not the day you purchase so if need me you can sort it out ahead of time.

I have lost my return post parcel, what do I do? 

Unfortunately the return post parcel provided with the Labour TENS Hire once lost is non-refundable, so you will need to purchase a new one at Australia Post (or you are welcome to wrap it yourself) and pay for postage. Please post to;

Bliss Birth
PO Box 96 
Unanderra NSW 2526 

It is important that you put your name and address details on the back of the parcel otherwise we won't know who has returned their machine. 

Can I use the tens machine with water?

You cannot use the tens machine in the bath or shower as the machine uses electrical pulses to stimulate your nervous system. However the tens can be used safely with any other pain relief method or medication. If you would like to use water as a part of your birth plan, we recommend using the TENS during early labour and progressing to water later, especially if you want to have a water birth.

Will my electrode pads stay sticky?

The electrode pads provided are designed to be re-usable, meaning you can take them off and then reapply them. Just be sure to pop them back onto the film they arrived attached to when you are not wearing them. Residual oil or moisture on your skin will start to erode the stickiness of your pads, so if you are in and out of the shower several times, or sweating, make sure to dry your back completely before reapplying.

You can 'revive' the stickiness of your pads by brushing over with a damp fabric cloth. Additional electrode pads are also available for purchase.

If I don't use my TENS, can I have a refund? 

We understand that babies and birth are always unpredictable! If your TENS hasn't been sent out yet, you can let us know to cancel your order and receive a full refund. However, since the Labour TENS Hire is a service, if there is no issue with a faulty machine or delay in postage if you choose not to use the machine or are unable to use it, we have provided the service and therefore cannot provide refunds. 

For more info please get in touch via info@blissbirth.com.au

How can I cancel my order?

If your TENS has not been dispatched yet, you are free to cancel your order. Just let us know via info@blissbirth.com.au so we can process your refund. 

Based on 1794 reviews
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The Best

I’ve used it for my second birth now and don’t know how I could have managed without it. Came on time and easy to send back. Thanks so much!

Easy to use, hire and return

I was so grateful for the TENS during labour, and the hiring and return process with Bliss Birth was so easy. Definitely appreciated that in the early days with a newborn!

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Labour TENS Hire
Delphine Gargula

Labour TENS Hire

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Labour TENS Hire
Eleni Mann

Labour TENS Hire

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Labour TENS Hire
Charlotte Kenyon
Great service

The tens machine was really helpful during my early labour. The service from Bliss Birth was very professional and convenient. I would definitely use this service again.

Loved using the TENS

The TENS machine was great to use and helped me during early labour very much! Service was easy to use and great value. When I got admitted to birthing, they were all surprised how far along I was as I didn’t seem in that much pain. Thanks Bliss Birth!

K
Labour TENS Hire
Kayla Delehunt
Such an incredible product!

This TENS machine was the best tool to get me through incredibly painful back labour. From when my surges started to just before pushing, the TENS machine was a massive aid to get me there. I highly recommend this product for any Mummas heading into birth ❤️ I wish I had this for my first birth!

It was such an easy process to order the TENS machine with Bliss Birth and even easier to extend the hiring period if I needed. The instructions on what to do from working the machine to what to send back was clear and easy to understand. Overall an amazing experience!

This photo was taken between surges, I don’t think I would have been smiling without this machine!

Elle Tens + Hire

First pregnancy/labour experience and am forever grateful to have had such a convenient and effective aid for it. I now see it as a staple.
The hiring process and email communication was a breeze and very reassuring. The goodie bag and how to return it with the prepaid postage bag was beyond helpful and convenient (especially post birth with a flipped upside down daily schedule!)
I would highly recommend investing in this product especially knowing how easy the hiring + returning process has been curated by Bliss Birth. Super attentive.

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Labour TENS Hire
Sefora Levoyannis
Life saver while in labour at home

My contractions started really strong and I needed the tens machine almost immediately. The boost button was exactly what I needed to distract me from the pain while at home and on the way to the hospital. I would definitely recommend!

Really helped the labour experience!

Great affordable option to hire. Tens machine worked really well and the return process was made easy and I received good communication. Would definitely use service again!

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Labour TENS Hire
Anonymous
The only pain relief in labour I had

Thankgod for the tens machine, got me through my whole labour/birth!

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Labour TENS Hire
Genna Bower
Really Works

Had a really positive experience using the Tens Machine! Great delivery, easy to use instructions and really aided in my early labour at home up until mid labour in the hospital 🙏 Return was super easy with the pre sent return parcel, very handy when you're in the newborn whirlwind.

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Labour TENS Hire
Mikayla R
100% would get a tens machine again for labour!

Tens machine did wonders for labour pain! The boost function was amazing and helped with the intense contractions. Highly recommend, cant use while having an epidural though obviously so if you have to get an epidural fairly early it wont last long. But still worth it :)

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Labour TENS Hire
Angela Chan

Labour TENS Hire

Thank-you!

I hired a TENS machine through Bliss Birth for my second labour and am so pleased I did- I never took it off! It was an integral part of my positive physiological labour and assisted me to manage pain and intensity right up until my final push.
Delivery was also very prompt and returning it was simple!
Highly recommend!

All I needed

The most exciting delivery prior to the delivery of the main event (baby)! I love receiving my tens machine from Bliss Birth ( 3rd time now). From seeing "you got this mama" on the packaging to the contents inside it really is a motivational, empowering and valuable boost in preparation to give birth. The tens machine is very easy to use, the package has all you need and the return process is very simple. I have never been disappointed using bliss birth and i have always received my tens machine on time if not earlier which is a relief. The cost is very reasonable and I have nothing but good things to say about Bliss Birth and their products and service.

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Labour TENS Hire
dana walters
Easy hire

Due to unfortunate circumstances I did not get to use the tens machine for my labour, however the entire hire process was very easy and convenient! Thankyou

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Labour TENS Hire
Taylor McSwan
You won’t regret it!

I highly recommend this Labour TENS Hire company! The TENS machine was a lifesaver, providing much-needed relief during early labor at home and helping me stay comfortable through active labor. The rental process was simple, and the customer service was excellent, offering great guidance. It truly made a difference in my labor experience! I highly recommend this service to any expectant mums looking for a natural pain relief option!

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Labour TENS Hire
Demi Stoddard
Amazing

Product is amazing can not go through labour without it. Went to the hospital both births at 10cm because the tens machine helps so so much with contractions. Delivery, ordering and returning is so easy.

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Labour TENS Hire
Veronique James
Such a positive birthing experience second time around

After a long unpleasant medicated (induction) first birth, I really wanted to my best (where possible) to have a different experience the second time around.

I did my research on a Tens machine and gave ut a go. Bliss was super easy, quick postage, cute pouch to keep, all the equipment you need and easy return instructions (including reminders - much needed when you are underslept).

It was honestly a great experience (as much as birth can be). I got the tens on early in labour, once contractions were regular (at 10min intervals for me). I had it on the entire time including when I was pushing and then turned it off as soon as baby was born. It was my rock during the process and love how easy it was to check your contractions timing, increase intensity as needed and just gives you something to rely on during the process - lets you feel « in control » during an intense process.

Would 100% recommend to anyone wanting to try for an unmedicated birth or even in the early stages if you do end up getting an epidural. The best trick to make it work super well - get it on early to build up your pain endorphins

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Labour TENS Hire
Rachel Lyons

Labour TENS Hire

Highly recommend!

I wasn’t sure about hiring a TENS but read so many good reviews I thought I had nothing to loose! It was honestly a life saver. I can’t imagine getting through labour without it now. It was so easy for both myself and my husband to operate and compact enough that it never felt like it was in the way. Highly highly recommend. Thank you!

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Labour TENS Hire
Elyssa Hallett
Best thing since sliced bread

Worth every cent to have a non invasive pain relief that I could control on my own, while waiting hours for epidural

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Labour TENS Hire
Sigrid Limburg

Labour TENS Hire

TENS machine

I am so glad I got a TENS machine for my second birth, it really made a big difference!
It was so easy to order and arrived on time. I am glad I also got reminders to mail it back :)