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Terms and Conditions for Hire

When you book a hire you agree to the following Terms and Conditions;

Refunds for non-faulty Elle TENS units will not be provided once the Elle TENS unit has been dispatched.

In the event of cancellation the hire fee will be refunded less an administration fee of $10.

The Elle TENS unit remains the property of Bliss Birth at all times except when the TENS unit is purchased in full.

Bliss Birth supplies the customer with an Elle TENS unit on the understanding that it will only be used by the person whose name appears on the booking form and is not transferable between individuals.

It is the responsibility of the Customer to check the contents of the hire package upon receipt and familiarise themselves with the Elle TENS machine and user instructions. The customer must advise Bliss Birth of any problems whatsoever immediately. Bliss Birth accepts no responsibility where the customer fails to do so and renders Bliss Birth unable to take any corrective actions.

The customer will have discussed the use of an Elle TENS machine with the medical practitioner in charge of their obstetric care and will have received the practitioner’s approval.

The Elle TENS unit will only be used according to the instructions provided. Bliss Birth shall not be held responsible or liable for any injury or damage sustained as a result of misusing the Elle TENS unit.

The success of Elle TENS is neither guaranteed nor implied.

The Elle TENS unit will be supplied to the best of our ability in perfect working order and ready for use.

The customer agrees to return the Elle TENS unit to Bliss Birth in the same condition it was received.

Bliss Birth reserves the right to charge the replacement value of lost, stolen or damaged Elle TENS units or part of a unit. The replacement cost may also be charged if the Elle TENS unit or parts of the equipment sent out with the unit are contaminated with bodily fluids. The replacement cost is the retail value of the Elle TENS, less the initial hire fee; $165. Once this payment has been made the Elle TENS will become the property of the customer. 

The return of the Elle TENS unit to Bliss Birth is the responsibility of the customer. The Customer is provided with a pre-addressed, pre-paid satchel to return the Elle TENS unit to us. The Customer agrees to follow all instructions regarding the Elle TENS unit’s return.

The hire period is for 8 weeks. The Elle TENS unit will be sent out to arrive on or prior to four weeks before the Customer’s due date. The Elle TENS unit must be returned to Bliss Birth on or by the last day of the hire period (unless otherwise agreed with Bliss Birth).

An extension of the hire period can be accommodated at no extra cost but this must be requested and agreed upon.

If the Customer has failed to return the Elle TENS two weeks after the date the unit was due to be returned, and has failed to contact Bliss Birth to request a free extension of their hire period, the Customer will be charged the aforementioned replacement value and the Elle Tens will become the property of the customer.

All Elle TENS units are tested immediately prior to dispatch. However, the liability of Bliss Birth shall not exceed the hire charge.

Non-use of a hired Elle TENS unit is entirely at the discretion of the Customer and refund is not available.

By hiring an Elle TENS unit from Bliss Birth you agree to release, indemnify and hold harmless Bliss Birth and all associated persons from all liability arising from or relating to the use of the TENS unit and associated equipment either hired or purchased from Bliss Birth.

These terms and conditions are governed by the law of New South Wales, Australia.

Bliss Birth reserves the right to alter Terms and Conditions of hire without prior notice.

The Customer agrees to adhere to the following precautions for use;

Do not use TENS during the first 26 weeks of pregnancy

Do not use TENS on the abdomen at any time during pregnancy or labour.

Do not use TENS if you have a heart pacemaker.

Do not use TENS if you have, or have ever had, a heart rhythm problem.

Do not use TENS if you are suffering from acute feverish conditions.

Do not use TENS if you are suffering from infectious diseases or tumours.

Do not use TENS when driving, cycling or operating machinery.

Do not use TENS if you have, or have had, epilepsy you MUST obtain the full approval of your doctor prior to using the Elle TENS unit.

When using Elle TENS pads should NOT be placed anywhere other than the lower back as pictured in instructions.

Do not immerse the Elle TENS unit in water, dry skin before applying pads.

 

Based on 1767 reviews
94%
(1668)
3%
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1%
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A must use tool for physiological birth

I used the TENS machine for the birth of my second child. I didn’t use one on my first but after listening to many other women’s birth stories I knew I needed in my kit. I can’t recommend this machine highly enough. I laboured at home with just the TENS machine until 5cm dilated. I continued to use until transition/pushing. It was easy to use and I actually was able to set jit up by myself when labour had already started (don’t be me, practice before labour!) it was intuitive and I got the hang of it quickly. I believe this little machine enabled me to have an unmedicated, intervention free vaginal birth. I recommend to all mums to be to add to your birth kit!

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Labour TENS Hire
Irena Ortega
Highly recommend hiring the TENS

I am so glad I hired the TENS - it got me through most of my labour and I loved how simple it was to use once I got the hang of it. I would definitely hire this again if needed in the future. It also arrived packaged so lovely & the whole hire & return process was easy. Thank you Bliss Birth!

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Labour TENS Hire
Jess Moltzen

Definitely helped with contractions

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Labour TENS Hire
Rachel Mackinnon
Fantastic service

I can not fault the service of how fast the arrival was for our Tens machine. It was very helpful in labour and having the packaging ready to post it back made the whole process very easy!

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Labour TENS Hire
Joy Ioannou

Labour TENS Hire

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Labour TENS Hire
Rebecca Wright
A must during labour!

My experience with Bliss Birth was great! I received my TENS machine quicker than expected, and it was super easy to return with the return label and packaging already included. In terms of using the TENS, the instructions provided were perfect for my husband and I to try before labour, and I used the TENS right up until hopping in the bath to birth my baby. Can’t recommend it enough!

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Labour TENS Hire
Nikki Morris
Helped me achieve the birth I wanted

This was a really handy tool in the kit to step up pain relief so I could manage to avoid an epidural for my second birth. I would definitely recommend to have on hand for the earlier stages of labour.

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Labour TENS Hire
Amy Remond

I’m SO pleased I hired a TENS machine! I can’t recommend it highly enough!

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Belly Butter
king wa chan

Belly Butter

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Labour TENS Hire
Hayley Grenenger
Great in Early Labour

I found it good for early labour however my labour (second baby) progressed really quickly and i wish I had used it sooner. By the time I was 4-5cm I was needing something stronger (epidural) which in my case was the plan. Unfortunately in between asking for the epidural and getting it my midwife took it off me and I really wish she didn’t.

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Labour TENS Hire
Megan Ellis
Easy and useful

This is the second time I've hired a machine from Bliss. It's so straightforward and they're SO useful during labour.

You won’t regret it

No seriously just do it! I hesitated if I actually needed or wanted a TENS for labor but TBH it was one of my favourite pain relief options for the big day. It gives you something to focus on and a little control in what is an uncontrollable situation

Labour Tens Hire - Amazing

I thought I would not need this as I feel I can take the labor pain with ease. Just got this as advise by my midwife. Great decision as it helped me a lot during the first hours of labour and because of this I had a little bit of sleep through the pain. Thank you ♥️

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Labour TENS Hire
Aiden Armati
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Labour TENS Hire
Anne Carolien Köhler
Absolute need for births!

I wanted to use one for my first birth but my little one came early so wasn’t prepared..got it nice and early for my second one and wowe so happy I did! Made the contractions so much easier to deal with. Highly recommending it to everyone. The packaging and guides were amazing and sending it back very smooth and easy. Thanks Bliss Birth!

Easy to use and good customer service

The Tens machine was incredible during labour, and it came with everything ready to go in a bag with easy return and option to extend hire should I need.

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Labour TENS Hire
Bonnie Arbuckle
It got me through

When I went into hospital I dilated relatively quickly, my midwife popped the TENS on and it was honestly the best distraction.

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Labour TENS Hire
Chau Buckley
It took me to the end… without epi.

I almost didn’t get a tens this time around, as didn’t really find it useful with my first pregnancy. But I was reminded that every pregnancy and labour is different… so it was a last minute just in case hire and the delivery turn around time gave me a peace of mind, it arrived within a couple of days and thank goodness! It was a lifesaver this time around, taking me all the way to the end and I birthed my baby without any drugs! 100% would recommend. Easy, no fuss hire that gave me a positive and empowering experience.

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Labour TENS Hire
Abby Brownlee
If you take anything into your birth TAKE A TENS!

THANK YOU for making a TENS machine so accessible and easy to hire for labour.
I just had my first baby and labour was a dream! With nothing but a birth comb and my TENS machine it really got me through! I didn’t even use the water as I thought I would because I didn’t want to part with the TENS! It truly became a part of me and I would have been lost without it!
I got to bring my first baby into the world in 7 hours with my two birth partners my husband & my TENS!

THANK YOU!

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Labour TENS Hire
Sally Middleton
Very helpful for labour

This was my first time trying a TENS machine and I found it really helpful. I was able to have an unmedicated birth and I used it from around 3cm dilated until I started pushing (I then got into a birth pool). Most of my pain in labour was at the front, so the TENS did not take the pain away completely it helped to dull the pain and distract my mind. With the TENS I was also able to move around a lot and be less tense during each contraction, so I was able to walk and sway and stay upright.

Couldn’t take it off

I started using the tens machine when my contractions first started to become regular. It provided a good distraction from the discomfort. I continued using it in active labour with the gas and managed several hours more of contractions. The service from Bliss Birth is incredible, from the package you initially receive, the easy to follow instructions and the kindly worded reminders to return the machine after and super easy return package. Fabulous.

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Labour TENS Hire
Emma Knigge

Super easy and convenient from purchasing to returning. So glad I had it as it was useful in my early stages of labour! Highly recommend!

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Labour TENS Hire
Caitlyn Poerio
Highly recommend

The labour TENS machine helped me stay at home for as long as possible. Got to the hospital at 7cm dilated and managed to have a water birth.

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Labour TENS Hire
Ashlee Camilleri
Wouldn’t have got through labour without it!

The tens machine is an absolute must through labour!! I had a posterior labour and this helped so much.

The eases of ordering it through bliss birth was seamless. Came with a return satchel and all!

Highly recommend.

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Labour TENS Hire
Chiara Chapple
Great Process

Process to hire and return was easy! Unfortunately I didn’t need to use as I ended up having an emergency caesarean.