A guide to claiming your TENS hire or purchase on private health insurance

The great news is, lots of private health insurance providers offer rebates on TENS machines, but whether you are eligible will depend on your level of cover.

You may be covered under 'Pain Relief by Device' or 'Heath Aids and Appliances' or via general maternity cover. 

Whilst some providers may just require a receipt, it is worth noting that most now require a letter of support from a medical professional for use of the device. We recommend you contact your insurer to confirm cover as well as claiming requirements prior to booking your hire as in most cases, should they require a referral, it must be dated prior to your receipt from us. 

The details below are subject to change, so we recommend you contact your health fund for specific details relevant to your level of cover. If you do not see your health fund listed below, please contact your fund for specific information on your eligibility. 


Our provider number is B33223. 


Rebates are available for purchased TENS machines, but not hires. We recommend checking your level of coverage as purchasing an Elle TENS Plus may be more cost effect.


Although there is the option to claim online, Medibank have advised that claims are best to be done in person at a Medibank store or via post. 

You are required to submit your completed claim form and the original invoices or receipts, as well as a referral from a medical practitioner supporting the use of the device.

Submit the supplied invoice

BUPA Provider number is EP01366 (Classifed as Health Aid and Appliance)


Each provider is different, so should you have any difficulties claiming, we recommend first contacting your provider directly to discuss their requirements and your eligibility for claiming.

If you have any questions about your invoice or claiming, you can reach out to us at

Based on 1568 reviews
Labour TENS Hire
Kirby Anderson
Best pain relief!!

The TENS machine helped me so much with labour as my only form of pain relief. I put it on when my contractions became consistent and increased the levels as the intensity increased. It is crazy how well it works, I’d highly recommend for everyone to have it in their pain relief kit.

Hiring through Birth Bliss has been super easy and stress free. They provide you with a return envelope with details of what you need to post back, and send you a notification when you need to return it - so one less thing to remember!

Labour TENS Hire
Alanna Curtin
Saved me!

The tens machine saved me! I was induced on oxytocin and the use of the tens machine (combined with a comb and my partners massage) I was able to avoid any other pain relief! I would recommend to everyone!

Labour TENS Hire
Kate Ingles
Tens machine

Such ease to order, receive and return. The product was amazing during labour and allowed my husband to assist with making me comfortable.

Labour TENS Hire
Alana Mongan
Great tool

The tens machine helped me stay focused and in the zone

Labour TENS Hire
Gemma Jurjevic

Labour TENS Hire

Labour TENS Hire
Victoria Principe
Very helpful

Smooth ordering and delivery process. The TENS unit was so helpful during my labour. Highly recommend.

Loved the TENS

I loved using the TENS during my labour. Was great in those early stages, as well as when things got more intense and I’d run out of hot water at home. Was also great for in the car on the way to the hospital. Would highly recommend it!
Loved being able to hire it, it arrived on time and loved that you have it 4 weeks after your due date as my bub came at 42+2, so I wasn’t worried about having to get it back the week after due date.

Labour TENS Hire
Kaitlyn Flaherty
The in-between saviour

I never really thought I’d use this, but got it just incase, Thankgod I did though, so much space between pre- labour to active labour and this got me through to my epidural. So much better than using the gas
Bliss north is a seamless hire with an easy to return package!

Labour TENS Hire
Bonnie Eskdale
Great communication + product

Very easy to order and arrange. Loved the pouch it was delivered in - bonus that I get to keep it. The product itself was easy to set up and use during labour. The return delivery process was the best bit for a tired mummy: Prepaid package included, quick online form and send!

A wonderful investment

I loved using the TENS in my labour. It was all I needed until I hoped into the bath to birth my baby. Bliss birth offer an easy to use service and everything I received looked brand new! x

Labour TENS Hire
Mikayla Frost
A must have for early labour

I heard about TENS machine from a friend who recommended one for early labour. When my time came (I'm a FTM) I followed the instructions and popped it on early.

I used this machine from 5am - 1pm and it was truly really helpful. The tingling is a bit weird to start with but you'll be in love with it soon enough.

My pro tip -- get it out and set it up early so when the time comes you just have to stick the pads to you and get started.

Thank you bliss birth x

Love the whole experience!

The rental experience was great, super easy to understand and really designed with a new mum in mind. The tens machine it self saved me during labour, could not have done without it!

Labour TENS Hire
Madison W
Helped me immensely during labour

I had a very long back labour and wore the tens machine for 12 plus hours! It really helped to manage the pain during contractions while I laboured at home. I don’t know what I would have done without it!

Labour TENS Hire
Jade Marris
Brilliant through labour

I used the tens machine as my main pain relief options through labour. After an induction and mild start to the contractions, it was great to have the machine to focus on and time my contractions... That kept me in control. Once they ramped up, my husband took over and turned up the machine. It allowed me to get through a pretty quick and intense transition with no additional pain relief and happy to say I avoided an epidural, allowing me to be more independent and mobile through both the birth and post. The nurse was shocked when she came back in the room and I was already up and showering. Thanks team, such a great tool for allowing me to achieve my birth goals!!!

The ordering and delivery process was easy and I opted for the 2 month hire to ensure I had it ready to go and not have to stress about getting it back in the post after birth.

Labour TENS Hire
Aleksandra Grozdanoska

Great service, quick shipping, clear instructions & thoughtful packaging.
Highly recommend!!

Labour TENS Hire
Elysia Liekefett
Fantastic service

I hired a TENS machine for labour and found the service extremely easy to use and prompt. The pack had everything I needed and instructions were clear. Highly recommend!

Labour TENS Hire
Amy Griffiths
Excellent TENS machine

Bliss births recommended by the she births course - the process of hiring was straightforward and it arrived less than a week later. Set up straightforward and was amazing throughout early labour. Would highly recommend!

Labour TENS Hire
Caitlin Gray

Labour TENS Hire

Labour TENS Hire
Alison Macdonald

Labour TENS Hire

Tens review

Thanks so much Bliss Birth for the tens machine! I gave birth on the 4th of April 2024 and the tens was such a huge help. I solely used the tens machine for support during this labour and it definitely helped lead me to a beautiful water birth!

Labour TENS Hire
Megan Hill
For your hands only!

During an intense contraction my husband tried to help by pushing the boost button for me… but he pressed the power button instead, turning the machine off.
The murderous feeling of rage that overcame me at that moment probably best summarises how much the Tens was helping work through the pain. Would certainly recommend it!!

Super easy hire, effective pain relief

I loved that we were given a prepaid parcel to send back the Tens machine. It meant my partner could drop it off at our local post office and I didn’t need to leave the house. I’ve used a TENS machine for both of my two children and it’s really helped to distract from the pain of contractions. Would highly recommend!


I absolutely loved using the Bliss Birth TENS machine for my second labour. I didn’t use it for my first and definitely noticed the difference. This time around I was able to labour at home for much longer, before birthing within two hours of arrival at hospital without pain relief/intervention. The contraction timing function made it so easy to keep track and communicate with my midwife. Cannot recommend it enough!

Labour TENS Machine

I absolutely loved using the Bliss Birth TENS machine for my second labour. I didn’t use it for my first and definitely noticed the difference. This time around I was able to labour at home for much longer, before birthing within two hours of arrival at hospital without pain relief/intervention. The contraction timing function made it so easy to keep track and communicate with my midwife. Cannot recommend it enough!

Labour TENS Hire
Louise Weatherstone

Labour TENS Hire

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